The Canada Border Services Agency Harassment and Violence Prevention Policy establishes zero-tolerance standards for harassment, discrimination, and workplace violence across all law enforcement ports of entry, regional offices, and training facilities. Aligned with Bill C-65 and the Canada Labour Code Part II, the CBSA framework ensures that every employee operates in a safe, respectful, and inclusive work environment.
Quick Summary: CBSA Anti-Harassment Standards
- Zero Tolerance Mandate: Strict enforcement against verbal, physical, psychological, or sexual harassment and discrimination.
- Bill C-65 Compliance: Independent resolution process managed by impartial competent persons outside local chain-of-command influence.
- Duty to Report: Managers, supervisors, and officers have an affirmative obligation to intervene and report inappropriate conduct.
- Support Services: 24/7 access to the Employee Assistance Program (EAP) and specialized peer support networks.
1. Key Elements of the Workplace Prevention Framework
The CBSA policy outlines clear responsibilities for officers at all ranks:
| Policy Pillar | Core Requirement | Protection Mechanism |
|---|---|---|
| Notice of Occurrence | Formal notification of a workplace harassment incident | Triggers mandatory employer response within 7 business days. |
| Conciliation & Mediation | Voluntary resolution guided by trained mediators | Provides early resolution options agreed upon by both parties. |
| Independent Investigation | Formal investigation by an accredited Competent Person | Impartial report containing binding corrective recommendations. |
2. Frequently Asked Questions (FAQ)
Q: Does the harassment policy apply during residential training at Rigaud?
A: Yes! The anti-harassment policy applies to all recruits, instructors, and staff at the Canada Border Services College in Rigaud, Quebec.
Q: What confidential support is available to CBSA employees?
A: The Employee Assistance Program (EAP) provides 100% confidential psychological counseling and support services 24 hours a day, 365 days a year.
Related Guides: Read our complete articles on CBSA Workplace News, CBSA Officer Rights & Conduct, and CBSA Collective Agreement Standards.
