Who we are

JoinCBSA.ca is operated by MR AIT Creative Media, a Canadian media agency. It is an independent informational website dedicated to helping Canadians understand the CBSA recruitment and application process. JoinCBSA.ca is not affiliated with, endorsed by, or operated by the Canada Border Services Agency or the Government of Canada.

Our commitment to your privacy

We are committed to protecting your personal information and handling it responsibly. This policy explains what data we collect, why we collect it, and how we use it.

Information we collect

We may collect the following types of information:

• Contact form submissions — your name, email address, and message content when you contact us
• Newsletter subscriptions — your email address if you subscribe to updates
• Usage data — pages visited, time on site, browser type, and referring URL (collected anonymously via analytics tools)
• Cookies — small files stored on your device to improve browsing, measure traffic, and (when advertising is enabled) serve ads — see our Cookie Policy

How we use your information

• To respond to your enquiries and support requests
• To send newsletters and content updates (only if you have subscribed)
• To improve our website content and user experience
• To measure site performance and, when advertising is active, to display relevant ads
• To comply with legal obligations

Advertising and third-party ad cookies

JoinCBSA.ca may use Google AdSense or similar third-party advertising services to display ads. These services may use cookies — including the DoubleClick cookie — and similar technologies to:

• Serve ads based on your prior visits to this site or other sites
• Measure ad performance and frequency
• Personalize the ads you see

Google’s use of advertising cookies is described in Google’s Advertising Technologies policy. You can opt out of personalized advertising by visiting Google Ads Settings. You may also use industry opt-out tools such as the Digital Advertising Alliance or the DAAC AdChoices page for Canada.

We do not sell your data

JoinCBSA.ca does not sell, rent, or trade your personal information to third parties. Advertising partners may process limited technical data (such as cookie identifiers) as described above in order to deliver and measure ads.

Third-party services

We use trusted third-party services to operate our site, which may include analytics, email, and advertising platforms (for example Google Analytics and Google AdSense). These services have their own privacy policies and handle data in accordance with applicable law.

Your rights

Under Canadian privacy law (PIPEDA) and applicable provincial legislation, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for certain uses of your data
• Request deletion of your information where applicable

To exercise any of these rights, contact us at web@mrait.ca.

Data retention

We retain personal information only as long as necessary for the purposes outlined above, or as required by law.

Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of JoinCBSA.ca after changes are posted constitutes acceptance of the updated policy.

Contact

For any privacy-related questions, contact us at web@mrait.ca.